ExpatInsure is a leading international health and travel insurance broker that helps expats access personalized insurance coverage from top global providers, including Bupa, Cigna, Allianz, and AXA. Their goal is to make life abroad easier by providing tailored coverage with expert advice and support at no extra cost to customers.
As the expat market grew, customer expectations for smooth, intuitive digital experiences skyrocketed. ExpatInsure needed a way to modernize its platform to deliver personalized, fast, and easy-to-navigate insurance options, while also increasing customer engagement and conversions.
ExpatInsure partnered with MOPO to implement a website AI Agent that offers a dynamic, conversational journey. With MOPO, customers now enjoy a seamless, interactive, and personalized experience when exploring insurance options, making it easier to find the right coverage and connect to critical action areas of the website; researching options, quotes, or easily connecting with staff.
The results speak for themselves:
These metrics emphasize the importance of thinking differently about the customer journey and showcase that the AI-powered website experience directly drives higher engagement and revenue-driving actions.
“MOPO’s Website Agent completely changed how people interact with our site. It creates a smooth, natural experience for visitors, and the results speak for themselves. We've seen a 10x increase in time-on-site and a big boost in click throughs to our most important pages. Agentic AI like MOPO is quickly becoming a key part of how we stay ahead.”
– Chris Carter, CEO, ExpatInsure
👉 Experience the innovation live at www.expatinsure.com
